- Courses
SERVICE MANAGEMENT
PROJECT MANAGEMENT
HUMAN BEHAVIOURAL CAPABILITIES
PROBLEM SOLVING & SOLUTIONS
ORGANISATIONAL TRANSFORMATION
- Advisory & Coaching
Best Practice Health Checks and ImprovementFox ITSM Best Practice Health Checks and Improvement Plans provide an independent, objective view of an organisation’s IT Governance & Management effectiveness and capability. The approach enables the production of a comprehensive report and improvement plan that underpins the achievement of specified objectives using best practices such as ITIL®, COBIT®, Agile, Design Thinking as required.
Process Optimisation
Fox ITSM recognises that in today’s world it is critical that processes and ways of work are well designed and accurately represent, enable and support the services and products you provide. Our Fox ITSM consultants work hand-in-hand with you and your teams to review, re-design and improve process efficiency and quality. We assist by identifying improvement areas relating to the way processes are currently being executed and engineer an improved way of carrying out the process.
Human Typology ServicesThe Fox ITSM Human Typology Investigation (HTI) service is a human centric personality typing investigation that enables you to gain a deeper understanding and insight into an individual or team. This can lead to improved communication, enhanced collaboration, stronger relationships, and ultimately, better team performance.
Coaching and Advisory Services
We provide our advisory and coaching services based on the CLARKS Coaching Model™ which was developed and created by Ian and Yolande Clark. They have over 50 combined years experience coupled with numerous industry certifications, and it is based on this experience that the approach was crafted exclusively for our clients.
