Artificial Intelligence (AI) Certification
Capability Development

Artificial Intelligence (AI) Certification
Learn the general principles of AI, its potential implications and capabilities and how to assess AI products and services from multiple angles.
Develop your Artificial Intelligence (AI) skills and capabilities with our APMG International and British Computer Society (BCS) accredited certifications.
We provide you with a trusted route to developing your AI skills and insight – learning that will underpin your progress and your organisation’s long-term success.
What is AI?
AI is already pervasive across many sectors. The vast majority of software and systems already incorporate elements of AI, in its broadest sense, specifically in regard to machine learning.
- Artificial intelligence describes a piece of technology that can imitate and perform intelligent human behaviour, like problem-solving or recognition.
- As AI is relevant to any intellectual task, it has applications across every sector, including healthcare, automotive, finance, advertising, government and military.
- In financial services for example, we can use AI to organise operations, invest in stocks, monitor behavioural patterns to reduce fraud and crime, and increase overall efficiency.
- Artificial Intelligence is a compelling area of computer science research and one which is becoming increasingly present in tech, society and the workplace.

AI has applications across every sector, including healthcare, automotive, finance, advertising, government and military. In financial services for example, AI is used toorganise operations, invest in stocks, monitor behavioural patterns to reduce fraud and crime, and increase overall efficiency.
There are currently around 300,000 AI professionals worldwide but millions of roles available requiring AI skills which is only set to increase year on year(Forbes. 2018).
APMG and BCS have developed Artificial Intelligence Certifications, enabling individuals to develop their understanding of the fundamentals of AI and associated benefits and risks. In its “Future of Jobs Report 2020,” the World Economic Forum estimates that 85 million jobs will be displaced while 97 million new jobs will be created across 26 countries by 2025. AI will automate many repetitive tasks such as data entry and assembly line manufacturing.
Fox ITSM is accredited with APMG International These certifications are designed to equip organisations with the knowledge and confidence to embark on a successful experience management journey.
Through two comprehensive courses, participants will not only gain a profound understanding of the significance of experience but also learn best practices and frameworks for creating XLAs to effectively monitor and manage employee experiences.
The courses are strategically structured, building upon one another to progressively transform attendees from novices to experts in the field of experience. Throughout the training, practical exercises and engaging discussions reinforce the learning process, ensuring a thorough grasp of the concepts.
- Experience Management (XLAs) Foundation Certification
- Experience Management (XLAs) Practitioner Certification