Change Management

Capability Development
 
 

Change Management

Change management is a specialist field that guides how we prepare, equip and support individuals to successfully adopt change in order to drive organizational success and outcomes. While all changes are unique and all individuals are unique, decades of research shows there are actions we can take to influence people in their individual transitions. Change management provides a structured approach for supporting the individuals in your organization to move from their own current states to their own future states.

Dealing with change and more importantly, the impact of change is a high priority for all organizations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ‘body of knowledge’ for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager.

  • Understand the human side of change and know how to help people deal more effectively with change, maintaining their commitment and bringing them successfully through the change process
  • Understand the various types of change that affect organizations, and know how to draw on a range of professional approaches to support the effective delivery of the organization’s desired outcomes from each change initiative
  • Know how to identify and work with the stakeholders in a change initiative, and how to plan, execute and measure the effective communications required to build and maintain their engagement
  • Know how to assess the impacts of change, to develop effective change teams and to recognize and address resistance to change
  • Understand the process of sustaining change and know how to embed a change initiative as the new ‘business as usual’.
  • Build the organization’s capability and capacity to deal successfully with change, improving agility
  • Increase the probability of successful business change/transformation – supporting strategic direction
  • Minimize risks (costs, delays, loss of employee engagement, reputation) associated with failed initiatives
  • Align change initiatives with established, process-driven methods (like AGILE®) to develop a unified approach to change
  • Develop and sustain employee commitment and alignment with organizational purpose during times of change
  • Build and maintain the engagement of internal and external stakeholders with new initiatives
  • Manage more effective change communications with internal and external constituencies so that change is understood and supported
  • Improve assessment of change impact, integrated change planning and successful embedding of change into the life of the organization.
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