ITIL® Certification
Capability Development
ITIL Certification
Fox ITSM is widely recognised as the accredited ITIL Certification provider of choice to our customers around the world who are seeking certification and practical, experience based advice and guidance.
To ensure that we maintain our vision of being the preferred Service Management company in the market, we ensure all of our consultants, facilitators, materials and examination pass rates remain at a world class standard.
Our accredited ITIL events, workshops and Advisory and Coaching Services help you deliver smarter solutions, services and service management to your customers, on time and within budget.
There are four core certifications levels within the ITIL 4 qualification scheme that can be adapted to the learning requirements of the individual and the organization. It uses a modular, tiered approach to allow you to develop a comprehensive view of service management or to focus on specific areas of knowledge.namely.
The Four certification levels are (see diagram below):
1. Foundation;
2. Managing Professional (MP)
3. Strategic Leader, and
4. Extension Modules
The ITIL Foundation Certification provides a comprehensive introduction to ITIL 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery and continual improvement of technology enabled products and services.
